Kelly is a Medical Receptionist at Houston Mind & Brain and assists patients over the phone by addressing inquiries, scheduling appointments, updating patient profiles.
Kelly Palacios
Medical Receptionist
Biography
Kelly holds a Bachelor of Business Administration degree and brings experience across a variety of sectors, including healthcare. Her primary goal is to ensure that every client receives prompt, high-quality service, with a focus on addressing the unique needs of each patient.
As the first point of contact at Houston Mind and Brain, Kelly assists patients over the phone by addressing inquiries, scheduling appointments, updating patient profiles, and organizing documentation in accordance with privacy and confidentiality protocols. Her efficiency, attention to detail, and commitment to patient care help create a seamless and welcoming experience for every client.
Kelly is dedicated to supporting individuals on their mental health journey by fostering a compassionate, professional environment. She is committed to ensuring that each patient receives the personalized care and assistance they need at every step.
Other Team Members
We can help you
Let’s begin your path to wellness.
Our team at Houston Mind and Brain are warm, trained and looking forward to giving you the quality of care you deserve. We are staffed with professional nurse practitioners, TMS technicians, and more. If you are interested in getting on the path to wellness, call us today for a consultation.
